We require full payment up front on all orders before printing, with no exceptions whatsoever.
We often require design fee upfront before starting on any design or layout, specifically on non flyer jobs. Once payment is received we are more then happy to keep changing and editing your design until its just right. If an exception is made there will be a "proof" stamp on the design and/or incorrect information until payment is received in full. Sorry, some people ruin it for everyone.
Ground shipping takes a couple business days, all turnaround time and shipping estimates are given on the most probable scenario. It is however strictly an estimate based on the usual shipping times. They are ESTIMATES, we try to be straight forward and give you the realistic expected arrival date opposed to adding a day or two on it to cover and unforeseen delays. We cannot guarantee exact arrival date although the large majority of the time orders will arrive on the given time.
We are not liable for any packages that have been lost or delayed by UPS, FedEx or Delta shipping options. we will do everything possible to rectify the situation but rare shipping errors/issues are out of our control.
A first look of a design is usually done within 24 hours or less of payment being received. Payments accepted anytime via Paypal or debit/credit cards by clicking the "pay now" tab on the website.
Due to the gang run printing process, Grey's Graphics cannot not guarantee exact colors on all print orders although the majority of the time there is not a noticeable difference.
*Please make sure all spelling and images are correct upon final approval file sent to you as we are not responsible for grammatical errors, missing information, or anything else. Once customer approves for print we are not liable for anything wrong or missing with the design.
Bottom line we are fast, affordable, and reliable and care a great deal about every order!
Your awareness and understanding of these policies is greatly appreciated.
As always, any questions please contact firstname.lastname@example.org